Deliver an exceptional customer experience
thanks to Heedify and Microsoft Teams
Heedify CX suite is both an advanced attendant console and call center solution for Microsoft Teams.
Being a true cloud service, Heedify can be setup on your Microsoft tenant in an hour whether you are using a Direct routing or Microsoft Calling plan.
Attendant console for Microsoft Teams
Heedify Receptionist Console is a native Teams app that adds to Teams client the features and integrations needed for the day-to-day receptionist tasks …
Native Teams Call Centre
Heedify Call Center is a native Microsoft Teams application, 100% Microsoft graph APIs based and offers all the necessary functionality and integrations such as IVR, queues, routing, reporting and call recording