About

Heedify - Empowering you to better serve your customers

Heedify Customer Experience brings true Contact Center to Microsoft Teams.

Our Vision

Delivering an awesome customer experience requires to listen to customers, to be proactive, and to personalise customer experience. At Heedify we believe customer experience is an endless enhancement process. Our mission is to make this process as simple as possible for organisations.

For your IT Team

Simplified integration to Microsoft Teams. Reduce change tasks with delegation and self-service features for end users.

For your Customers

Time saving, facilitated and relevant customer interactions for memorable experiences.

For your Agents

A fun experience with intuitive tools that encourage meaningful engagement.